Customer satisfaction 2025

Consistently High Customer Satisfaction

In 2025, we once again strengthened the satisfaction of our customers. Our overall score improved for the 22nd consecutive year – from 1.28 (2024) to 1.27 – reflecting our commitment to continuous quality improvement.

We are particularly pleased with the positive feedback from our long-standing clients in the category of “Flexibility,” as well as in response to the key question of whether their objectives were achieved through working with us. Our consistent focus on tailored solutions and measurable added value has once again been confirmed.

For us, this result represents both recognition and an obligation to continue pursuing the path our customers value so highly.