Customer satisfaction survey 2015: The results
Prime ambition of Rhein S.Q.M. is to provide superior services. Whether and to what extend we reached our guidance level is regularly analysed with a customer satisfaction questionnaire. Every year customers evaluate issues like (service) quality, our flexibility or price-performance-ratio on a scale between 1 (= very good) and 5 (= inadequate).
In 2015 we were again able to outperform the excellent values of the previous years. These positive results will be an essential driving force for our work in diverse customer projects.
We are proud of the excellent ratings – we reaches an average grade of 1.21 – and would like to say “Thank you!” for your feedback!
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