• DeutschDeutsch
  • Customer Area & Downloads
Rhein S.Q.M. GmbH
  • About RHEIN S.Q.M.
    • Team
    • Value Proposition and Benefits
    • Career & Networking
    • Customer satisfaction
    • Cooperation Partner
    • Corporate Social Responsibility (CSR)
    • Press / Public Relations
  • Service Portfolio
    • QM Certifications & Norms
      • ISO 9001:2015
      • IATF 16949
      • VDA 6.1
      • EN 9100 / EN 9110
      • ISO 13485
      • HACCP / Codex Alimentarius
      • ISO 22000
      • BRC Packaging
      • BRC Food
      • IFS
      • IFS Logistic
      • ISO 22716
      • GMP / GDP
      • ISO 14001 / EMAS
      • ISO 50001
      • ISO 45001 (formerly known as OHSAS 18001)
      • ISO/IEC 17025
      • DIN ISO IEC 27001
      • ITIL
      • IRIS / QM-Railway
      • AZAV Zulassung
      • KTQ
      • IMS / St. Gallen Model / EFQM
    • Audits & QM Service
      • VW Formula Q Award
      • AIAG CQI-9
      • AIAG CQI-11
      • AIAG CQI-12
      • AIAG CQI-15
      • AIAG CQI-17
      • AIAG CQI-23
      • AIAG CQI-27
      • Technical Documentation
      • General Data Protection Regulation GDPR
      • IMS / St. Gallen Model / EFQM
      • All standards listed in the section “QM Certifications”
    • QM Tools
      • APQP (Advanced Product Quality Planning)
      • PPAP 4th Edition / VDA 2
      • FMEA
      • Process capability assessments and capability studies
      • Measuring Capability Assessment – MSA
      • OEE (Overall Equipment Effectiveness) / R@R (Run@Rate)
      • CIP (Continuous Improvement of Processes)
      • Ishikawa
      • 8D Complaints Management
      • Error / Pareto Analysis
      • QFD (Quality Function Deployment)
      • Kaizen
      • Six Sigma
    • Supplier Management
      • Potential Analyses / Quality Rankings
      • Supplier Qualification
      • APQP / VQS Supplier Support
      • PPAP Verifications and Approval Recommendations
      • Process approvals / Run@Rate
      • Periodic Series Auditing
      • Supplier Development
      • 100% filtering / firewalls / 200% verification
      • Crisis Management/ Quality Offensive
    • Seminars, Training und Workshops
  • Industries & References
    • Plant Engineering
    • Automotive Manufacturers – OEM
    • Automotive Suppliers – T1/ T2/ T3
    • Construction Industry
    • Educational Institutions
    • Chemical Industry
    • Data Processing, IT
    • Services in research and development
    • Electrical Engineering
    • Renewable Energies
    • Vehicle Trials
    • Materials Handling
    • Voluntary Welfare Work
    • Facility Management
    • Health, veterinary and social services
    • Retail Market
    • Manufacture of Rubber and Plastic Products
    • Integrational Enterprises
    • Cable Harness Production
    • Automotive Car Dealers
    • Cosmetics Sector
    • Credit and insurance sectors
    • Plastics Engineering
    • Laboratories for testing and calibration
    • Warehousing, Manufacture and Packaging
    • Food Production
    • Food Logistics
    • Food Packaging
    • Conducting Polymers
    • Aerospace Sector
    • Mechanical Engineering
    • Medical Products
    • Measuring and Testing Technology
    • Metal Production and Processing
    • Surface Engineering
    • Pharmaceutical Industry
    • Prototype Construction
    • Cleaning Technology
    • Rail vehicles/ QM Railway
    • Packaging Industry
  • News
  • Contact
  • Menu Menu

News on this Website

Customer satisfaction 2022

News

Prime ambition of Rhein S.Q.M. is to provide superior services. Whether and to what extend we reached our guidance level is regularly analysed with a customer satisfaction questionnaire. Every year customers evaluate issues like (service) quality, our flexibility or price-performance-ratio on a scale between 1 (= very good) and 5 (= inadequate). In 2022 we […]

Read more
10.01.2023/by aleiseder
https://qm-projects.de/wp-content/uploads/2023/03/Folie1.jpg 720 1280 aleiseder https://qm-projects.de/wp-content/uploads/2016/04/rhein-sqm-qm-projects-logo_flat.jpg aleiseder2023-01-10 08:48:572023-03-10 08:53:47Customer satisfaction 2022

Customer satisfaction 2021

News

According to Wikipedia (01/14/2022 German version) “… customer satisfaction is formed when the customer’s comparison between his expectation and the degree of fulfillment or subjectively perceived performance is positive, that is, when his expectations have been exceeded. […]” Our most important goals have always been, on the one hand, to achieve long-term cooperation with customers […]

Read more
10.02.2022/by aleiseder
https://qm-projects.de/wp-content/uploads/2022/02/CustomerSatisfaction_2021-2.jpg 932 1336 aleiseder https://qm-projects.de/wp-content/uploads/2016/04/rhein-sqm-qm-projects-logo_flat.jpg aleiseder2022-02-10 10:05:152022-02-12 21:26:31Customer satisfaction 2021

Customer satisfaction 2020

News

Rhein S.Q.M. aims to offer its customers only excellent “Superior” services and therefore continuously evaluates their perception. The focus is on customer relationship as well as aspects related to professional and methodological quality, achievement of project goals and service. Mr. Rhein, how did Rhein S.Q.M. experience the unusual year 2020 under the influence of the […]

Read more
31.01.2021/by aleiseder
https://qm-projects.de/wp-content/uploads/2022/02/CustomerSatisfaction_2020.jpg 932 1336 aleiseder https://qm-projects.de/wp-content/uploads/2016/04/rhein-sqm-qm-projects-logo_flat.jpg aleiseder2021-01-31 21:09:072022-02-12 21:13:15Customer satisfaction 2020

Customer satisfaction survey: a short interview

News

At Rhein S.Q.M. GmbH, awareness of customer satisfaction plays an essential role, especially in connection with professionalism, service quality and the achievement of customer goals. Please read this short interview with managing director Wolfgang Rhein about the company’s customer satisfaction management. Mr. Rhein, congratulations, the 2019 customer satisfaction figures for Rhein S.Q.M. GmbH exceeded the […]

Read more
31.01.2020/by aleiseder
https://qm-projects.de/wp-content/uploads/2020/02/kuzu2019-englisch.png 286 640 aleiseder https://qm-projects.de/wp-content/uploads/2016/04/rhein-sqm-qm-projects-logo_flat.jpg aleiseder2020-01-31 15:03:102020-02-07 10:05:56Customer satisfaction survey: a short interview
Beitragsbild für Pressemitteilungen rund um Qualitätsmanagement-Themen

Rhein S.Q.M. GmbH develops website for CQI standards

News

As there is a growing demand for AIAG CQI standards we started developing a website with specific information about the process-relevant standards CQI-9 (Heat Treat System Assessment), CQI-11 (Plating System Assessment), CQI-12 (Coating System Assessment), CQI-15 (Welding System Assessment), CQI-17 (Soldering System Assessment) and CQI-23 (Molding System Assessment). Rhein S.Q.M. will of course offer consulting […]

Read more
14.11.2014/by Mischa Spörer
https://qm-projects.de/wp-content/uploads/2018/12/Beitragsbild-einzelne-PMs-CQI.jpg 200 301 Mischa Spörer https://qm-projects.de/wp-content/uploads/2016/04/rhein-sqm-qm-projects-logo_flat.jpg Mischa Spörer2014-11-14 20:04:152019-03-14 13:21:32Rhein S.Q.M. GmbH develops website for CQI standards

Rhein S.Q.M. will be „Rhein S.Q.M. GmbH“!

News

Because of our steady growth, the requirements of the branches we are working in, and the increasing responsibility in more complex projects we decided to change from the present company type to a “GmbH”. The ownership structure, the headquarter, all contact persons and contact data remain the same. You can always rely on our “superior” […]

Read more
11.11.2013/by Mischa Spörer
https://qm-projects.de/wp-content/uploads/2016/08/rhein-sqm-gmbh-qualitaetsmanagementberatung-ludwigshafen.jpg 537 894 Mischa Spörer https://qm-projects.de/wp-content/uploads/2016/04/rhein-sqm-qm-projects-logo_flat.jpg Mischa Spörer2013-11-11 20:03:122019-03-14 13:45:35Rhein S.Q.M. will be „Rhein S.Q.M. GmbH“!
Wolfgang Rhein, Qualitätsmanagement-Experte und Geschäftsführer der Rhein S.Q.M. GmbH

Watch Out Pharmaceutical Logistic: transitional period will end soon

News

Mid of September the transitional period of the new in March 2013 published EU guideline “Good Distribution Practice (GDP)” will end. The new heavily modified guideline will apply for sales and distribution companies, who are trading or transporting pharmaceutical products or transporting. Aim of the guideline is the improvement of quality along the whole supply […]

Read more
30.08.2013/by Mischa Spörer
https://qm-projects.de/wp-content/uploads/2016/10/Wolfgang-Rhein_Geschaeftsfuehrer-Rhein-SQM.jpg 5315 3543 Mischa Spörer https://qm-projects.de/wp-content/uploads/2016/04/rhein-sqm-qm-projects-logo_flat.jpg Mischa Spörer2013-08-30 18:24:492017-02-23 16:56:57Watch Out Pharmaceutical Logistic: transitional period will end soon

ISO 16001 will be replaced by the ISO 50001

News

The ISO 16001 will be replaced by the ISO 50001. What does this mean for companies? Since the 24th of April 2012 certifications after ISO 16001 are not possible anymore. Companies must be certified ISO 50001 instead. The norm intends sustainable energy cost savings, the reduction of harmful emissions and other environmentally-harmful pollutants. The change […]

Read more
01.06.2012/by Mischa Spörer
https://qm-projects.de/wp-content/uploads/2016/08/kontakt-rhein-sqm-qualitaetsmanagement-beratung-ludwigshafen.jpg 586 820 Mischa Spörer https://qm-projects.de/wp-content/uploads/2016/04/rhein-sqm-qm-projects-logo_flat.jpg Mischa Spörer2012-06-01 18:23:092017-02-23 16:58:06ISO 16001 will be replaced by the ISO 50001
Qualitätsmanagement-Weiterbildung: QM-Seminare, QM-Schulungen, QM-Workshops - bei der Rhein S.Q.M. Qualitätsakademie

Quality Academy

News

From now on Rhein S.Q.M. Quality Academy’s current seminar scenarios have their own virtual home! You will learn everything about typical or customer-specific Basic, Advanced and High Performance Seminars, Trainings and Workshops on www.qualitaetsakademie.de. The Quality Academy trainers will detect your and your staff’s specific training needs and develop individual seminary concepts. We distance ourselves […]

Read more
30.05.2011/by Mischa Spörer
https://qm-projects.de/wp-content/uploads/2016/07/Logo_Rhein-SQM_Qualitaetsakademie_QM-Schulungen-Workshop.jpg 136 250 Mischa Spörer https://qm-projects.de/wp-content/uploads/2016/04/rhein-sqm-qm-projects-logo_flat.jpg Mischa Spörer2011-05-30 18:19:442017-02-23 16:54:45Quality Academy
DIN EN ISO 9001:2008 Zertifikat Rhein S.Q.M. GmbH

Certification DIN EN ISO 9001:2008

News

We are happy to announce that the long-time and successfully running Rhein S.Q.M. quality management system has been ISO 9001:2008 certified in February 2011. The certification scope for Rhein S.Q.M. is: “Development, planning and implementation of management consulting, operational quality and supply chain management, seminars, trainings and workshops”. The quality of our consultants, supply chain […]

Read more
21.02.2011/by Mischa Spörer
https://qm-projects.de/wp-content/uploads/2011/02/din-en-iso-9001-2008-zerifikat_rhein-sqm.jpg 601 425 Mischa Spörer https://qm-projects.de/wp-content/uploads/2016/04/rhein-sqm-qm-projects-logo_flat.jpg Mischa Spörer2011-02-21 18:18:352017-02-23 16:56:03Certification DIN EN ISO 9001:2008
Page 1 of 212

Latest News

  • Customer satisfaction 202210.01.2023 - 08:48
  • Customer satisfaction 202110.02.2022 - 10:05
  • Customer satisfaction 202031.01.2021 - 21:09
  • Customer satisfaction survey: a short interview31.01.2020 - 15:03
  • AIAG CQI-23 Kunststoff-FormprozessePress Release: CQI standards12.02.2015 - 20:05
  • Beitragsbild für Pressemitteilungen rund um Qualitätsmanagement-ThemenRhein S.Q.M. GmbH develops website for CQI standards14.11.2014 - 20:04
© Rhein S.Q.M. GmbH Ludwigshafen
  • LinkedIn
  • Xing
  • Imprint
  • Terms & Conditions
  • General Equal Treatment Act
  • Privacy Policy
  • News
  • Sitemap
Scroll to top